Where’s That Line Between Reporting and Opinion Again?

Something about the Idaho Business Review’s cover story this week about “Greenwashing” just rubbed me the wrong way.

Maybe it’s the interviews that seem to end with more questions than answers.

Maybe it’s because Simon Shifrin takes a residential developer, and their agency, to task in a thinly veiled ‘you’re not being open and honest’ sort of way about their business motivations. Let’s not even get into the quoting (somewhat out of context) from the agency’s website, without any actual contact with the agency itself.

Or it could just be the “me too” reporting — writing about “green” activities, environmentally friendly stories and such is all the rage these days, so if the IBR doesn’t cover it, they must be behind the times.

This, my all accounts, is much more of an op/ed piece than business reporting. And I don’t think I’m alone in that opinion. Rick Carpenter, Robb Hicken et. al., you shouldn’t have let this story out the door the way it was published.

Of course, I could just be way off base. Been known to happen before…

Oh, and by the way Simon, it’s Stoltz Marketing Group, not Stolz Marketing Group.

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The Hallowed Halls

Yesterday was a one-of-a-kind sort of days for me.

Just over a week ago, I got word that Gary Vaynerchuk was going to be speaking at a Legion of Tech event in Portland, Oregon. For those who aren’t familiar with Gary, he helped grow his family’s retail wine business from annual sales of $10 million to $50 million, went on to start a video blog about wine – Wine Library TV, and is incredibly active in the social media space.

The event took place in the atrium of the Wieden + Kennedy offices in Downtown Portland. W+K should need no introduction. It is a massive building, both inside and out. A unique blend of concrete and wood, the physical space itself is impressive. There are a number of open-air walkways throughout the center of the building, with offices / desks / work spaces / meeting areas around the peripheral edges. It is incredibly cool without trying too hard.

While I was listening to Gary speak (an excellent talk, by the way. If you ever have a chance, you really should see him in person), I couldn’t help but notice all of the activity in the building. It was 7:00 Pacific time before the event even got started, and there were still many people in various parts of the building, working, talking, meeting, etc. And, by the time myself and the other stragglers were finally shuffled out the door, there were still people in the building working. I get the sense that there is a dedication to the work, the company, the clients, and the idea that becomes a part of the W+K culture, and those who choose to (or are lucky enough to) work there, adopt that dedication as their own.

Too often, the end result of all of those long hours is discounted by those who will never know the effort that went into making sure every little detail was perfect, that nothing was left to chance. The end-result of the work quickly becomes the target, often by those with absolutely no knowledge of what went into it behind the scenes.

But there they were, putting in the time to make sure that whatever the task or assignment was, it was getting done.

I have a tremendous amount of respect for W+K the company, and more importantly those inside the walls of the building who make it what it is, and those who have passed through the oversized doors that helped it become what it is today.

Part of the reason that I made the trip was simply for the experience. Odds are I’ll never have the chance to step foot inside those offices again (however if invited, I’d accept that invitation in a heartbeat), but it was absolutely worth it. It was a refreshing change, and a good chance to refocus. If given the chance, I’d do the same thing again.

The question ask you, dear readers is this: Within the scope of your own world, agency-related or otherwise, are you willing to put forth the effort to make sure that thing you are working on is perfect? Or, are you satisfied with less? Are you content to check out at 5:00 every day? How much better would the work be if you spent an extra half hour on it? How much better would it be if you spent an extra hour on it? What drives you, and where do you find that motivation?

Heavy questions, and ones that cannot be easily answered. But if they’re never asked, nothing ever changes.

P.S. Yes Gary, in spite of the way it may sound, I really was paying attention…

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The End of an Era

Today marks the end of an era in the marketing and advertising world here in Idaho, for this is the last day that you’ll see Jeremy Chase as a member of the Drake Cooper staff.

Jeremy is packing up and heading to Salt Lake City, Utah, and is on to bigger and better things, as they say.

But before his takes one final bow at the end of the day, I wanted to take a moment, on behalf of the entire marketing and advertising industry in and around the State of Idaho, to say one simple thing:

Thank you Jeremy for all that you have done.

In a world where change happens at incredible speed, Jeremy has been a constant presence. He has been with Drake Cooper for well over a decade, and has helped to shepherd both clients and agency through the highs and lows that have come along with it. A true professional in every sense of the word, Jeremy has been a tremendous asset to the agency, and his departure will leave some very, very large shoes to fill.

I’m sure there will be many toasts made inside (and outside) the walls of Drake Cooper today, stories shared, and maybe even a tear or two shed. But let me take this opportunity to add my own thoughts…

Jeremy, you’re a class act in every sense. You’ve been an excellent ambassador for your agency and this industry, and you will most certainly be missed.

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The Realities of Business

The topic comes up from time to time — local agencies doing work for local clients, particularly the larger clients that just so happen to be in the area.

Unfortunately, fairly or not, the fact of the matter is that the larger local clients do not always see the value that a local agency can provide.

Case in point: Blue Cross of Idaho.

Earlier this year, Blue Cross of Idaho chose the Minneapolis office of Weber Shandwick to help launch its new web-based health and well being initiative. The folks over at Red Sky PR first noticed this decision, and made comment about it on their PR Musings Weblog.

Another recent example: Balihoo.

In March, Balihoo named Affect Strategies as their Public Relations Agency of Record. Now, given Balihoo’s focus on large-scale media planning and buying, I can understand this decision. It is in their best interest to work with an agency that can provide the best exposure possible, particularly to media buyers and agencies that buy in large volumes, and a PR agency out of New York is certainly a wise choice. The cynic in me has to wonder, however, how much of this decision was driven by the addition of Michael Browner to their Board of Directors two days prior to the announcement. Pure speculation on my part, but the timing just seems suspect.

So without laboring on too much longer with the same old ‘poor us’ mentality, I’ll pose this question: What do local agencies need to do differently to either attract or retain these types of clients? Is it just a fact of life today’s business environment, or are there there areas that local, or even regional shops can focus on to differentiate themselves?

Now, the same question to those on the client side: What do out-of-town or out-of-state agencies offer that local or regional agencies don’t? Where are the local shops lacking?

Now that I’ve stirred the pot, I’m going to go ahead and duck for a while…

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UPDATE – An open letter to the BAF

As expected, the open letter to the Boise Advertising Federation drew quite a bit of interest, and several responses.

Included in those was one from Edward Moore, President of the BAF, as well as a response from Shane Vaughan, one of the current BAF board members. My thanks go out to both of them for taking the time to respond on behalf of the BAF. Agree or disagree with what they have to say, they deserve credit for responding openly.

If you haven’t already, and are so inclined, take some time to read the original post as well as the comments to date. Then, by all means, add your own if you’d like.

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