He’s a whiz at client and customer management. He’s a master at agency flow and schedules. He’s able to see the big picture and develop processes that work. He figures out people’s best qualities and plays to them. And he’s a smart strategy guy.
In other words: He’s a catch.
This also reunites Brubaker and Carew Co. founder Paul Carew, who worked together at Oliver Russell in the mid-2000s.
Rizen Creative in Boise has an opening for an Account Manager. From the job description shared with us recently:
Lets face it, there are dream jobs and then there are DREAM JOBS if you love account management.
Do you consider yourself overly organized? Think strategically and creative at the same time? Do you relish in the opportunity to work on a variety of accounts?
This might be a great place for you. Rizen Creative is looking for a driven and motivated people-person to head up a variety of client accounts while working alongside a great open and familial style environment with a strong group of talented individuals.
Seriously though, this is a great place to grow and learn, with full benefits, retirement, perks and competitive salaries. If you are ready to make the jump to a driven marketing firm that has been around 16 years with a host of talented people inside its walls, inquire now! Don’t be shy.
Handles day-to-day activities for assigned clients.
Keeps apprised of progress of clients’ projects through production and traffic managers or other relevant personnel.
Receives client briefings. Fills out Client Contact Reports for all client meetings and distributes to appropriate agency personnel. Quickly and accurately relays Client Change Orders to all appropriate agency personnel.
Effectively presents, sells and defends all agency work/proposals to clients; supports other client service team members in these functions.
Keeps apprised of clients’ brands/products/services/ marketing developments.
Assists in preparing client invoices, proposals, marketing communications and strategic marketing plans, media and public relations plans.
Regularly checks for and responds promptly to all client communications, including calls, emails and texts.
Coordinates with project manager and creative team to ensure traditional/interactive synthesis of marketing efforts.
Oversees execution of approved programs.
Checks and approves creative/production materials, copy, layouts, and production art, and coordinates client approval of same.
Reviews billing prior to release to clients; ensures prompt collection of accounts receivable.
Informs principal regularly of account progress for all assigned clients; involves principal immediately in event of potential problems, i.e., client/agency relations, budget overruns, etc.
Coordinates project timing and budgets with all relevant agency personnel.
Actively seeks additional projects/new business from client contacts.
Keeps project manager informed of client activities.
Represents agency at industry and community functions.
If you’re an experienced account exec looking for a senior role in a dynamic, growing, full-service agency, CLM is looking for you. As an account executive, you will partner with strategic accounts to help them develop and grow their business thereby helping yourself and CLM to develop and grow. We are a scrappy, agile agency that strives to move quickly and strategically, and you should be a high IQ, high-energy performer. See our current team, portfolio, blog and other agency details at: www.clmnorthwest.com
Maintain regular and professional contact between the agency and assigned clients
Constantly manage and exceed client expectations, as well as those of other agencies and vendors/partners
Interface with various agency departments to meet project and campaign milestones
Develop strategic marketing plans as a client partner and agency leader
Hayden Bettinson recently joined Murie Design Group as a sales and marketing executive, according to the Idaho Business Review. She holds a bachelor’s degree in marketing and communication studies from the University of Idaho, where she was active in the advertising and public relations clubs.
SUEZ currently has an opening for a Manager, Communications and Community Relations in Boise. From their job description:
The Manager, Communications and Community Relations is responsible for the consistent articulation of the SUEZ mission through comprehensive internal and external communication and stakeholder programs for local operations in Idaho. Works closely with local vice president/general manager to deliver communications that align with and support both company and local operational goals. He/she is intimately familiar with water and/or wastewater operations and the industry, customer communications, employee engagement, media relations, community relations and stakeholder management.
The primary mission of the position is to support and celebrate the SUEZ brand, and promote a better understanding of SUEZ — its water-related services, objectives, programs, and commitment to excellence — to the company’s internal and external stakeholders. The holder of the position serves as the local communications leader for all business activities and as the communications subject matter expert.
The Manager, Communications and Community Relations develops strategic, comprehensive and professional communications programs that educate clients, customers, employees and other stakeholders about company objectives.
Develops and implements communications, community relations and external stakeholder plans with strong emphasis on local projects and initiatives that align with national and global key themes.
Acts as chief writer and/or editor for all local communications, including articles, press releases, editorials, technical papers, speeches/presentations and customer communications.
Accountable for communications performance targets, KPIs and goals established by Corporate Communications and the local business unit.
Manages local website, social media and digital networks, providing consistently fresh and relevant content.
Provides communications counsel and direction to local management. Assists professionals across the local business with writing and presentation preparation.
Direct the activities of the local Communications and Community Education Specialist.
Develops and manages the Communications budget at the local company.
Other activities as deemed appropriate by Corporate Communications and the local VP/General Manager.
Oliver Russell is the first Idaho-based company to join The Purpose Collaborative, and is among more than 37 agencies and subject matter experts with significant experience in–and an authentic commitment to–purpose. The Purpose Collaborative’s services include the discovery and definition of an organization/brand’s purpose, culture development, employee and customer engagement, sustainable product sourcing and innovation, social issue identification and partnerships, storytelling and marketing communications, multimedia and digital activation, and program effectiveness analytics.
The OPERATIONS ASSISTANT/ OFFICE MANAGER will assist the COO in the agency’s day-to-day operating activities and will need to be versed in a variety of industry concepts, practices, and procedures, relying on experience and judgment to plan and accomplish goals.
With involvement in Human Resources and Culture, the operations assistant will manage the administration of all HR activities and policies, and direct implementation of policies, programs, and procedures.
This person will work closely with members of the DaviesMoore management team to support goals and culture that ensure the success of DaviesMoore.
Reports to the COO
Ensure maintenance of a clean, healthy office environment for all personnel, and maintain an attractive office appearance for visitors and clients.
Answer all phone calls and email inquiries in a friendly but professional manner, and forward all inquiries to the appropriate staff members promptly and smoothly.
Inventories office supplies and purchases what is necessary upon approval from COO and director of finance.
Restock kitchens each Monday with new groceries and supplies.
Communicate regularly with management team to ensure that office needs are met.
Interview, screen, and, on approval of COO, assist in the hiring of agency support personnel. Manage employee onboarding process once applicant has been hired.
Advise management and employees on HR questions and concerns.
Establish and oversee agency records and maintenance procedures to ensure all business operations information is correct and readily available.
Oversee OSHA regulations as they apply to the agency, ensuring requirements are met and employees are aware of such requirements.
Assist the director of finance with operational duties including file management, building management and various tasks as assigned.
Monitor programs and provide feedback on the organization’s culture and work with partners to determine actionable steps toward desired culture.
Work with partners to design and develop and implement programs, communications, events, workshops, etc. for leaders, managers and team members that creatively and authentically reinforce our unique values and culture.
The vacancy was short-lived, however, as SMG recently announced that Jaime Ekman has taken the helm of the company as president and COO. This marks Ekman’s second go-around with the company originally founded by her father, Ken Stoltz. She most recently spent the past eight years with Castor & Pollux, now a Nestle Purina brand.
Shortly after taking the reins, Ekman appointed Kate Holgate creative director, and announced that Crissie McDowell will be rejoining the agency as associate creative director. Holgate has been with SMG for 16 years, progressing from art director to associate creative director and now to her current role. McDowell rejoins the agency, having been an art director from 2006 to 2015.
The second ripple: Duft Watterson
Shortly after their departure from Stoltz Marketing Group, Duft Watterson emerged as a new addition to the agency lineup in the Treasure Valley.
According to their website, Duft Watterson is led by Ward Duft as co-founder, CEO and creative director, and Jill Watterson as co-founder, COO and head of client service. Joining them are two other former SMG colleagues, Marc Cowlin as director of content and digital, and Tony Hart as associate creative director.
Rounding out the Duft Watterson team is designer Madeleine Godwin, Kesey Badgett handling branding and digital, accounting specialist Talia Spencer, and Lisa Cloyd as account manager.
Duft Watterson is based in Boise, and also has a presence in the San Francisco bay area.
The Oliver Russell connection
How does Oliver Russell factor into all of this, you ask? The answer, of course, lies in the moves outlined above. At the end of her first stint with Stoltz Marketing Group in 2015, Crissie McDowell departed to join Oliver Russell, where she’s spent the past three years as a senior art director.
Time will tell what — if any — other fallout there will be as a result this shakeup in the Boise-area agency scene. Is there more to the story? Most definitely. But those are details that are best left to the parties involved to share (or not share) as they see fit.
On a personal note:
As some may know, I spent several years at Stoltz Marketing Group, and have worked with many of the people mentioned here. That being said, I’ve done my best to be as impartial an unbiased as it relates to these changes. Hopefully it came across that way.
Brandon Stoker joined Oliver Russell as a graphic designer. He brings experience in app design, paper goods, branding, illustration, video editing, print design and sculpture. He’s helped clients like Yard House, Olive Garden, Scholastic, Boise State University, Corkcicle, Full Sail University, as well as a string of startups. Most recently, Brandon worked as a Junior Art Director at Push, a digital creative agency based out of Orlando, Fl. He also spent nine years at Apple, teaching customers how to use Apple products and gaining valuable insight into the mind of the American consumer.
Shawna Samuelson has been promoted to Account Services Director. Previously, Shawna worked as a Senior Producer at Oliver Russell. In the new role, she will apply her 10-plus years of client experience to handling all aspects of contract execution, managing the agency’s account services team, and playing a greater role in business development. Shawna graduated from Brigham Young University-Idaho in 2006.
Prior to joining Rizen, Inglis worked as a marketing co-op specialist at Balihoo, where she was responsible for managing client co-op marketing campaigns for national advertisers, and has also held positions at HP and Scentsy.