We Don’t Need Better Creative

Yes, you read that right.  We don’t need better creative.  We’ve got enough good creative.

What we need is better work…

Let’s face it — in varying degrees (and the peanut gallery can argue about this all day long), everyone does good creative.  And yes, some even do great creative.  But the fact remains that good creative alone will not solve a client’s problems or meet their needs.

When was the last time a client came to you and said “I want an ad, a website, a brochure, a [fill in the blank]” without an accompanying “because…”?  Client’s don’t want or need marketing and advertising just to have — just to sit back and admire.  They want and need it to meet specific needs, address business challenges or solve problems.  Creative alone (usually) does not solve those problems.

Creative, combined with a smart strategy?  Now we’re getting somewhere.

A solid understanding of your customer? Your target audience?  Well defined goals and objectives?  These things are not optional.  They’re the roadmap that guides everything.  They’re what allows good creative (and yes, even great creative) to become effective creative.  The work that moves the needle.  The right combination of message and medium.  Copy that’s written for a specific purpose to a specific audience, not simply because it might be witty or clever.

Good creative doesn’t make up for bad placement.  A killer creative idea is only that if there’s a purpose to it — something that generates that spark in the client’s mind, and more importantly — in their customer’s mind.  That’s when the real magic happens.

Yes, this could go on and on and on.  But the fact remains — we don’t need better creative.  We shouldn’t try to force an idea or a concept.  We need better planning and strategy.  That’s what gives guidance.  It gives the creative a purpose.  That’s what creates action beyond an ad, a website, a concept or idea.

That’s what makes for better work.  That’s what moves the needle.

And that’s my challenge to you.  What can you do to move the needle?

Does Creative Matter? Absolutely.

Everyone and their dog has an opinion on what constitutes good creative.  Is it good if its memorable? Is it good if it tells a story? Is it good if its effective?

Sometimes, the answers come not from the industry, the peers and others inside the fishbowl, but from the clients and the results themselves.

Case in point: Last fall we featured work that was being done for the United Way of the Treasure Valley by a group of creatives in the Valley.  Last month, the United Way announced that their community campaign had generated $5.9 million in donations from individuals and corporations.  Today, the United Way announced 31 grant recipients of the funds.

Included in the article from the Idaho Statesman was a quote from Tod McKay, Vice President of Communications for United Way of Treasure Valley, recognizing the effort that went into the creative for the campaign:

The local United Way’s community campaign was hugely successful this year, despite hard economic times. The organization raised $5.9 million, a 9 percent increase over last year’s campaign and the most in the group’s 81-year history.

McKay said part of this year’s success can be attributed to a creative advertising campaign put together by some of the region’s lead advertising agencies free-of-charge.

“They helped us tell our story better than we’ve ever done before,” McKay said.

That’s when you know you’ve done a good job.

Congratulations, and well done, to everyone involved.