The Balancing Act that is Running an Agency

The Ad Age Small Agency Diary should be required reading for anyone in the agency world here in Idaho. Because let’s face it – every agency in the state is a small agency. No sense in mincing words there.

A recent piece from Phil Johnson on running an agency helps illustrate why:

A strange truth about the agency business is that it’s very difficult to define productivity. An hour on Twitter may lead to a breakthrough idea. Half a day storyboarding a concept may yield nothing useful. These contradictions have led me to conclude that creative agencies operate in two parallel universes. One universe is made up of billable hours and completion of tasks mapped out on a schedule. The other universe looks more like a chaotic playground where people’s actions don’t seem to add up to anything productive. I’ve concluded that the art of running an agency is learning how to inhabit both worlds at the same time.

Take the time to read the entire piece: Running an Agency Means Living in Parallel Universes

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On Finding and Hiring the Right People

It’s no secret that I think Bart Cleveland of McKee Wallwork Cleveland is one of the best writers contributing to the Ad Age Small Agency Diary.

His most recent piece is another winner:
Hiring the Right People Is a No-Brainer (Finding Them Is Like Brain Surgery)

A sample from the article:

Time allows you to get to know someone. Time reveals someone’s subtle characteristics. Not just negatives, but positives too. I’ve hired people who I at first believed weren’t really the right fit, but over time, I discovered the real person behind the first impression. You must be willing to take your time if you want a staff whose sum is greater than its parts.

Take the time to read the entire thing. As always, it’s full of Bart’s practical wisdom and a common sense that is too often overlooked.

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