Client-side job opening: Interactive Marketing Specialist

Keeping with the trend of recent job openings, here’s another that came our way from the Idaho Lottery:

The Idaho Lottery is looking for an outstanding Interactive Marketing Specialist to join our
dynamic Marketing Team. This is an exciting opportunity for someone looking to be a part of a fun, fast-paced, innovative team and agency.

The Interactive Marketing Specialist will work on the leading edge of the lottery industry
managing a combination of player club product management, social media marketing and
player relationship marketing along with other marketing duties including digital initiatives
such as web and mobile work and managing and nurturing interactions with players in order
to keep, increase, and engage our player base and increase sales.

This position reports to the Deputy Director of Marketing and will be responsible for the
following duties:

  • Develop and leverage social media to drive player engagement, acquisition, and sales
  • Create fun, innovative social media promotions and content
  • Oversee and strategize our Very Important Players Club (VIP Club)
  • Provide VIP Club support to players
  • Use Marketo (marketing automation software) to create dynamic campaigns that adapt
    the experience based on a player’s real-time activities. Use real-time intelligence and
    customer signals to deliver personalized experiences.
  • Send and respond to VIP e-mail inquiries
  • Monitor VIP Club KPIs and develop strategies to maximize results
  • Printing and sending new and replacement VIP Club membership cards
  • Work with the Security division to maintain integrity of the Club
  • Develop and run reports to analyze player behavior and manage utilization of player
    data for marketing programs
  • Coordinate and implement new online marketing campaigns and strategies
  • Stay informed on emerging platforms and keep abreast of trends in digital/electronic
    media and communications and appropriately pursue new initiatives such as mobile
    web sites, social media channels, e-newsletters, SMS alerts
  • Strategize improved data driven player focused online marketing opportunities
  • Coordinate a comprehensive player contact strategy, inclusive of database
  • Leverage the internet to promote our products
  • Successfully implement our digital strategy and e-marketing initiatives to support the
    marketing and communications goals
  • Develop new interactive strategies to reach players
  • Measure and evaluate effectiveness of interactive marketing activities
  • Player engagement and player satisfaction analysis
  • Monitor other communities and social media channels to compare and other sites and
    continuously improve our sites
  • Develop strong connections with our players by providing them with information
    directly suited to their needs and interests and by promoting open communication
    through all available channels
  • Managing and optimizing online traffic generation spanning search engine marketing,
    social marketing, and mobile marketing
  • Using web analytics to identify opportunities and ensuring an optimal online
    experience to achieve business results (traffic, conversion, average order value,
    repeat visit rate)
  • Proficient in customer acquisition initiatives including paid search, email, mobile, and
    social media
  • Assist in day-to-day marketing duties

The full job announcement, including qualifications and how to apply can be found on the Idaho Lottery’s site. Applications will be accepted through November 20th.